Privacy Policy
We are committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our pet care products.
1. Information We Collect
We collect information you provide directly, such as your name, shipping address, email, phone number, and payment details when you make a purchase, create an account for auto-ship, or contact us. We also automatically collect technical and browsing data through cookies and similar technologies.
2. How We Use Your Information
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To process and fulfill your orders, manage subscriptions (like automatic litter delivery), and provide customer service.
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To communicate with you about orders, pet care tips, product recalls, and promotions (with your consent).
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To improve our website, product safety, and customer experience.
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For fraud prevention, personalized recommendations, and legal compliance.
3. Information Sharing
We do not sell your personal information. We share data only with trusted third-party service providers essential to our operations, such as payment processors, shipping carriers, and subscription management platforms. These partners are bound by strict confidentiality agreements.
4. Your Privacy Rights
Depending on your state of residence, you may have rights to access, correct, delete, or opt-out of certain uses of your personal information. To exercise these rights, please contact us through the contact form on our website.
5. Data Security
We implement robust security measures to protect your data. However, no electronic transmission method is 100% secure.
6. Contact Us
For privacy-related questions, please contact our customer service team through the contact form on our website.